Last updated: October 2025

Ecotrack Power and Energy Ltd (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website ecotrackpowerandenergyltd.com or interacting with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, and location when you fill out forms, request quotes, or contact us.
  • Payment Information: Details necessary to complete online transactions securely.
  • Technical Data: IP address, browser type, device information, and website usage data for analytics and performance improvement.

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products or services.
  • Communicate with you about your inquiries or purchases.
  • Improve our products, services, and website experience.
  • Send updates, offers, or promotional materials (if you have opted in).
  • Ensure secure transactions and prevent fraudulent activities.

3. Sharing of Information

We do not sell or rent your personal data.
We may share information only with:

  • Trusted service providers assisting in delivery, payment, or website hosting.
  • Legal authorities, when required by law or to protect our rights.

4. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. Online payments are processed through secure, encrypted systems to ensure your financial information is safe.

5. Your Rights

You have the right to:

  • Access or update your personal information.
  • Request deletion of your data.
  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at sales@ecotrackpowerandenergyltd.com.

6. Cookies

Our website uses cookies to enhance user experience and analyze traffic. You can control or disable cookies through your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Ecotrack Power and Energy Ltd
Email: sales@ecotrackpowerandenergyltd.com
Phone: +254 713 294313
Website: ecotrackpowerandenergyltd.com